Home > Desmoines jobs > Desmoines customer service

Posted: Friday, July 14, 2017 3:17 PM


Looking for a great job? Mercer is NOW HIRING in Urbandale!

* Full-time positions * PAID Training * Great Benefits start on your FIRST Day *


The purpose of this position is to assist employees and help them to select and enroll into employer sponsored and voluntary benefits. Counselors will answer incoming calls, navigate our enrollment system and are trained to utilize our tools and resources to assist, and provide superior service to our customer. They will continuously strive to improve by utilizing various resources. They will have the ability to communicate with impact, apply critical thinking and show a strong desire to drive for results while working independently in a fast-paced, team-oriented environment.
*full job description can be found online*


• High School Diploma required; 4 year college degree preferred
• 1-2 years customer service or sales experience preferred
• Excellent communication skills (both verbal and written),
• Proficient in working with web based applications and Microsoft Office, ability navigate multiple systems without assistance
• Must obtain life and health license within 30 days of employment start date. (training & materials provided!)
• [Bilingual Benefit Counselors are required to be fluent in Spanish and English]

Click on link below for immediate consideration, apply online today: Urbandale, IA Benefit Counselor:

Urbandale, IA Bilingual (Spanish/English) Benefit Counselor

• Location: Des Moines, Urbandale

• Post ID: 13718873 desmoines is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017